Grievance redressal

We want every trip to go well, and when something doesn’t, we want to hear about it.

Grievance officer

• Name: Ritiqa Santosh Parab, Proprietor
• Email: qavirona@gmail.com
• Phone: +91 86556 05427
• Address: A Wing 501, Oceanic Tower, Sector 8, Charkop, Kandivali West, Mumbai 400067

How it works

1. Tell usEmail or message us with your reference (QV-…) and what went wrong.
2. AcknowledgementWe acknowledge your complaint within 48 hours.
3. ResolutionWe aim to resolve complaints within one month of receipt and will keep you updated.

Where a complaint concerns a supplier (airline, hotel, cruise line or insurer), we take it up with them on your behalf and share their response.